PUTRA, N. A.; PUTRA, A. . Communication Planning of ICONNET 150678 Contact Center in Handling Customer Complaints. Eduvest - Journal of Universal Studies, [S. l.], v. 4, n. 8, p. 6642–6656, 2024. DOI: 10.59188/eduvest.v4i8.1705. Disponível em: http://www.eduvest.greenvest.co.id.submitjurnal.id/index.php/edv/article/view/1705. Acesso em: 5 jul. 2025.