I. A. Febriyanti, L. F. . Marini, and L. Y. . Baisa, “Effect of Bluebox E-commerce Service Quality on User Satisfaction Using Webqual 4.0 and End User Computing Saticfaction (EUCS) methods”, Eduvest, vol. 4, no. 12, pp. 11303–11319, Dec. 2024.