The Influence of Workload, Stress, and Motivation on the Performance of Ward Nurses in the Hospital

Autori

  • Christanto Metusail Beanal Master of Hospital Administrasion Pelita Harapan University, Indonesia
  • Arny Merlyani Kurnia Sinlae Master of Hospital Administration Pelita Harapan University, Indonesia
  • Asmida Putri Pratiwi Master of Hospital Administration Pelita Harapan University, Indonesia
  • Lady Aurellia Pramesti Master of Hospital Administrasion Pelita Harapan University, Indonesia

##semicolon##

https://doi.org/10.59188/eduvest.v5i2.50943

##semicolon##

Nurse Performance##common.commaListSeparator## Workload##common.commaListSeparator## Work Stress##common.commaListSeparator## Motivation

Abstrakt

Nurse performance is an important element in determining the quality of health services in hospitals. This study analyzes the effect of workload, stress, and motivation on the performance of inpatient nurses in a private hospital in Kupang City. Using a cross-sectional design with 88 respondents selected by proportional random sampling, data were collected through an online questionnaire and analyzed using the Pearson correlation test. The results showed that the majority of respondents were aged 20-29 years (59.1%), female (87.5%), had a bachelor's degree (73.9%), and had worked for 1-5 years or more than 5 years (36.4%). Workload (p=0.03), work stress (p=0.006), and work motivation (p<0.001) had a significant effect on nurse performance, with motivation being the most dominant factor. High motivation can improve nurse performance, even in the midst of workload and stress.

##submission.citations##

Nursalam, R. (2021). Dampak Stres Kerja Terhadap Kinerja Perawat di Rumah Sakit Z. Jurnal Kesehatan Masyarakat, 15(3), 78-89.

Sutanto, A. (2022). Hubungan Motivasi dan Beban Kerja dengan Kinerja Perawat. Jurnal Administrasi Kesehatan, 5(2), 63-72.

Oyoh. (2022). Hubungan Motivasi Kerja dengan Kepuasan Kerja Perawat di Ruang Rawat Inap Rumah Sakit TK II Dustira Kota Cimahi. Jurnal Ilmiah Ilmu Kesehatan.

Kitsios, F., & Kamariotou, M. (2021). Job satisfaction behind motivation: An empirical study in public health workers. Heliyon, 7(4), e06857. https://doi.org/10.1016/j.heliyon.2021.e06857

Sriwulandari, M. (2020). Hubungan beban kerja dengan kepuasan kerja perawat pelaksana di ruang rawat inap rumah sakit umum daerah Dolopo Kabupaten Madiun. Jurnal Ilmu Keperawatan dan Kebidanan. https://doi.org/10.61132/protein.v2i2.266

Hikmat R, Melinda. (2020). Hubungan beban kerja dengan kepuasan kerja perawat. Jurnal Kesehatan 10(2). https://doi.org/10.38165/jk.v10i2.19

Adawiyah R, Rizany I, Setiawan H. Hubungan beban kerja dan kepuasan perawat selama masa pandemi COVID-19 di rumah sakit daerah idaman kota Banjarbaru. BIMIKI (Berkala Ilmiah Mahasiswa Ilmu Keperawatan Indonesia) 10(2):60-66. https://doi.org/10.53345/bimiki.v10i2.224

Sumarni T, Andini A. (2024). Hubungan stres kerja dengan kepuasan kerja perawat di ruang rawat inap RSUD Goeteng Tarunadibrata Purbalingga.

Maharani, M. (2023). Hubungan antara stres kerja perawat dengan kualitas proses keperawatan yang diberikan kepada pasien.

Hayati, et al. (2020). Hubungan stres kerja dengan kepuasan kerja perawat di RSUD Kabupaten Barru tahun 2020.

Ibrahin, M. (2023). Pengaruh kepuasan kerja, komitmen organisasi dan motivasi kerja terhadap kinerja perawat di RSUD I Lagaligo Luwu Timur tahun 2022. Universitas Hasanudin.

Fikri, et al. (2022). Hubungan motivasi kerja dengan kepuasan kerja perawat pada masa pandemi COVID-19 di rawat inap. Universitas Lambung Mangkurat.

Sigalingging, et al. (2022). Hubungan motivasi kerja dengan kepuasan kerja perawat di rumah sakit Santa Elisabeth Medan tahun 2022.

Efendi, Z. (2019). Analysis Employee Productivity Based on the Characteristics of Workload, Motivation and Work Stress in Bakti Mulia Hospitals Muncar District Banyuwangi. Journal for Quality in Public Health. https://doi.org/10.30994/jqph.v2i2.40

Dewi, S., Nurachmah, E., Muhsinin, M. (2023). Analisis Hubungan Faktor Employee Engagement dengan Kinerja Perawat di Rumah Sakit. Jurnal Kesmas Ascelepius. https://doi.org/10.31539/jka.v5i2.7693

Jalil, A. (2020). Pengaruh Beban Kerja, Stres Kerja dan Lingkungan Kerja Terhadap Kinerja Guru Madrasah Aliyah Negeri 2 Kota Palu. Jurnal Ilmu Perbankan dan Keuangan Syariah, 1(2): 117-134. https://doi.org/10.24239/jipsya.v1i2.14.117-134

Lasri, I A., Rohyani, D., Helen, M. (2022). Hubungan Beban Kerja Dan Stres Kerja Terhadap Kinerja Perawat Di Rumah Sakit Umum Universitas Kristen Indonesia. MAHESA Malahayati Health Student Journal, 2(1):33-45. https://doi.org/10.33024/mahesa.v2i1.5985

Hardani. (2016). Stres Kerja, Kepuasan Kerja Dengan Kualitas Hidup Perawat ICU Di RS Tipe B. Jurnal Endurance, 1(3). http://dx.doi.org/10.22216/jen.v113.863

##submission.downloads##

Publikované

2025-02-20